{"id":100,"date":"2017-09-16T17:06:54","date_gmt":"2017-09-16T17:06:54","guid":{"rendered":"http:\/\/www.bebacasadianna.it\/en\/?page_id=100"},"modified":"2025-11-09T07:48:15","modified_gmt":"2025-11-09T07:48:15","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.bebacasadianna.it\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p><strong>\u00a0<\/strong><\/p>\n<ol>\n<li><strong> Reservations<\/strong><\/li>\n<\/ol>\n<p><strong>1.1 Reservations through the website www.bebacasadianna.it:<\/strong><\/p>\n<p>Reservations at <strong>B&amp;B A Casa di Anna<\/strong> can be made in one of the following ways:<\/p>\n<ul>\n<li>By calling +39 373 718 4369<\/li>\n<li>By filling out the booking form and accepting the Terms and Conditions<\/li>\n<li>By sending an email to <strong>info@bebacasadianna.it<\/strong><\/li>\n<li>By sending a message via <strong>WhatsApp<\/strong><\/li>\n<\/ul>\n<p>Upon confirmation of availability, the customer may choose to:<\/p>\n<p><strong>Book with credit card:<\/strong><\/p>\n<ul>\n<li>Send by email or WhatsApp a valid credit card number, including expiration date and the cardholder\u2019s exact name. The establishment will charge an advance payment equal to one night\u2019s stay (for single-night stays) or 50% of the total stay (for stays of two or more nights).<\/li>\n<li>Only upon receipt of the confirmation email or WhatsApp message will the accommodation be considered booked.<\/li>\n<\/ul>\n<p><strong>Book by bank transfer:<\/strong><\/p>\n<ul>\n<li>Pay a deposit equal to the price of one night in the chosen room by bank transfer to the following account:<\/li>\n<\/ul>\n<p><strong>IBAN:<\/strong> IT 96 U 05262 41620 CC0630240495<br \/>\n<strong>Account holder:<\/strong> B&amp;B A Casa di Anna di Sisto Ernesto<br \/>\n<strong>Bank:<\/strong> Banca Popolare Pugliese, Polignano a Mare branch<br \/>\n<strong>Swift code:<\/strong> BPPUIT33<\/p>\n<ul>\n<li>For bookings of two or more nights, a deposit equal to 50% of the total cost of the stay is required.<\/li>\n<li>Notify the establishment by email or WhatsApp of the completed transfer, attaching the payment receipt.<\/li>\n<li>Only upon receipt of the confirmation email or WhatsApp message will the accommodation be considered booked.<\/li>\n<\/ul>\n<p>Please note that the booking is not finalized until the deposit has been paid and received.<\/p>\n<p><strong>1.2 Reservations through other channels (Booking.com)<\/strong><\/p>\n<p>Customers must follow the instructions provided on the portal in order to correctly complete the booking process. Customers are invited to read the terms and conditions on Booking.com before making a reservation.<br \/>\nWhen booking through Booking.com, room changes are not permitted.<\/p>\n<ol start=\"2\">\n<li><strong> Check-in and Check-out<\/strong><\/li>\n<\/ol>\n<p>Check-in is available from <strong>4:00 PM to 6:00 PM<\/strong> on the day of arrival.<br \/>\nCheck-out must be completed by <strong>10:00 AM<\/strong> on the day of departure.<br \/>\nAny changes to arrival or departure times must be communicated and agreed upon with the establishment and may incur a <strong>late check-in or late check-out fee of \u20ac20<\/strong>.<\/p>\n<ol start=\"3\">\n<li><strong> Customer Formalities and Obligations<\/strong><\/li>\n<\/ol>\n<p>The balance of the booked stay must be paid upon arrival at the property.<br \/>\nGuests are required to present a passport (if applicable) or other valid identification document for use of the reserved services. Guests must also comply with all regulations issued by the competent authorities, respect the internal rules of the establishment, and conduct themselves with prudence, diligence, and good behavior.<\/p>\n<ol start=\"4\">\n<li><strong> Tourist Tax<\/strong><\/li>\n<\/ol>\n<p>In accordance with Municipal Resolution No. 60\/2017 of the Municipality of <strong>Polignano a Mare<\/strong>, B&amp;B A Casa di Anna applies a tourist tax of <strong>\u20ac2.00 per person per day.<\/strong><br \/>\nPayment of the tax must be made upon arrival.<\/p>\n<ol start=\"5\">\n<li><strong> Number of Guests<\/strong><\/li>\n<\/ol>\n<p>The number of guests staying in the accommodation may not exceed the number agreed upon at the time of booking.<br \/>\nAny additional guests must be communicated in advance and will incur an extra charge of <strong>\u20ac25.00 per person per night<\/strong>, to be added to the final balance.<\/p>\n<ol start=\"6\">\n<li><strong> Order and Cleaning<\/strong><\/li>\n<\/ol>\n<p>Rooms are provided clean and tidy, with bed linens, bath towels, and courtesy toiletries.<br \/>\nDaily cleaning is carried out after breakfast, and linen is changed every <strong>three days<\/strong>.<\/p>\n<ol start=\"7\">\n<li><strong> Booking Cancellation \u2013 Stay Withdrawal<\/strong><\/li>\n<\/ol>\n<p>In case of cancellation or withdrawal, notice must be sent by <strong>email<\/strong> or <strong>phone\/WhatsApp<\/strong> to +39 373 718 4369.<\/p>\n<p><strong>IF THE BOOKING WAS MADE BY CREDIT CARD:<\/strong><br \/>\nSince this is a non-refundable booking, in case of cancellation, a penalty equal to the amount paid in advance will always be applied.<br \/>\nIn case of <strong>no-show<\/strong> or <strong>early departure<\/strong>, B&amp;B A Casa di Anna reserves the right to charge the full amount of the stay.<\/p>\n<p><em>No-show<\/em> means a confirmed reservation that is neither honored nor canceled by the guest, thus causing a \u201clost room\u201d for the establishment.<\/p>\n<p><strong>IF THE BOOKING WAS MADE BY BANK TRANSFER:<\/strong><br \/>\nIn case of cancellation, the deposit paid to confirm the reservation will always be retained.<\/p>\n<ol start=\"8\">\n<li><strong> Force Majeure<\/strong><\/li>\n<\/ol>\n<p>B&amp;B A Casa di Anna declines all responsibility for problems beyond its control that may cause delays or cancellations before, during, or after the stay.<\/p>\n<ol start=\"9\">\n<li><strong> Personal Data Processing<\/strong><\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.bebacasadianna.it\/en\/privacy-policy\/\"><strong>Privacy Policy<\/strong><\/a><\/p>\n<ol start=\"10\">\n<li><strong> Jurisdiction<\/strong><\/li>\n<\/ol>\n<p>For any disputes arising from the interpretation and\/or execution of the contractual relationship between B&amp;B A Casa di Anna and the Customer, the <strong>Court of Bari<\/strong> shall have exclusive jurisdiction.<\/p>\n<p><strong>By clicking the relevant checkbox or receiving a quotation (via email or WhatsApp), the Customer declares to have read the B&amp;B A Casa di Anna website and to be fully aware of the characteristics of the booked room, the related services, and these general conditions, which they expressly accept.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 Reservations 1.1 Reservations through the website www.bebacasadianna.it: Reservations at B&amp;B A Casa di Anna can be made in one of the following ways: By calling +39 373 718 4369 By filling out the booking form and accepting the Terms and Conditions By sending an email to info@bebacasadianna.it By sending a message via WhatsApp Upon [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bebacasadianna.it\/en\/wp-json\/wp\/v2\/pages\/100"}],"collection":[{"href":"https:\/\/www.bebacasadianna.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bebacasadianna.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bebacasadianna.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bebacasadianna.it\/en\/wp-json\/wp\/v2\/comments?post=100"}],"version-history":[{"count":17,"href":"https:\/\/www.bebacasadianna.it\/en\/wp-json\/wp\/v2\/pages\/100\/revisions"}],"predecessor-version":[{"id":282,"href":"https:\/\/www.bebacasadianna.it\/en\/wp-json\/wp\/v2\/pages\/100\/revisions\/282"}],"wp:attachment":[{"href":"https:\/\/www.bebacasadianna.it\/en\/wp-json\/wp\/v2\/media?parent=100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}